Frequently Asked Questions

Frequently Asked Questions

1. How it Works (Process flow for students to login and access course)?
- Become Registered User by clicking on REGISTRATION link.
- Login – Login using tour user ID and password.
- Chapter-wise Tests – After studying a chapter (either in school or by yourself) attempt the tests of that chapter.

2. What is EduSaksham?
EduSaksham is an EdTech company, engineered to enable through education. EduSaksham welcomes all the students, with an innate desire to learn and grow. Established in 2015, by a group of IIT Bombay Alumni with a vision to Saksham (enable) students at every stage of their academic life. EduSaksham is devoted to excellence in academia learning, analytics and developing leaders from the very young age. The academic experts are deeply involved in designing the content to push the circumference of the human knowledge. We are dedicated to preparing students to enter in the discipline of their interest.

3. How is EduSaksham different from other similar products?
EduSaksham provides the most comprehensive and researched learning content with well-organized test papers for continuous practice. Each user gets unique learning dashboard which helps them identify their learning gaps and our courses are designed to help learners fulfil their learning needs. EduSaksham courses consists of topic wise videos, conceptual notes to revise the concepts, concept-wise practice quizzes for relearning the concepts, worksheets across the concepts, assessments and test series to practice the concepts with varying difficulty level questions, detailed solution for every question, detailed analytics to highlight the learning gaps and identify their strength, weakness in the course topics. The detailed analysis per assessment help learner identify their mistakes and provides chance to rework on them and relearn the concepts involved using the detailed solutions per question. The assessments are conducted per chapter wise and topic-wise to help learner understand the areas where they may be facing issues in understanding the concepts. Analytics and dashboard help identify the weak areas and the content provided helps learner bring up to the pace and learn the concepts. Revision guides are provided for the learner to quickly revise the content and prepare the topics. Each of the questions are provided with the detailed solution which helps learning the concept and overcome the mistakes committed while solving any questions. It is easy for parents to track the performance and monitor the daily progress in real time.

4. Can I get the trial access for the courses before making the actual purchase?
Yes, we provide free sample lessons and demo tests for all our offerings. User needs to register on our portal and select the course they are looking for and click on Enrol for Free button to get the trial lesson access. Once user has clicked on Enrol for free button, user will be able to take the free lessons and sample the course before purchasing. Free lessons also include topic wise practice quizzes and chapter wise assessments. Once user completes the quiz or assessment, detailed analytics per topic and assessment will be made available to the user.

5. Are there solutions to all questions?
Yes, we provide solutions and explanations along with best possible tips & tricks for every question so that student can cross check their solution and pick the best methods to solve any question. These solutions also help in quickly revising the concepts within the question and help in relearning the concepts.

6. Do I need a computer and an Internet connection to use EduSaksham?
You will need an internet connection to use EduSaksham. You can use EduSaksham on a computer or a tab or mobile.

7. Does EduSaksham has an app?
Yes, EduSaksham has mobile app where user can login using the same user id and password and access the entire content from the mobile app for easy learning. You can click on this link to download the app EduSaksham App.

8. How should I use EduSaksham?
EduSaksham is a personalised online learning tool that will aid you during your course of study in learning any topic. User can use the conceptual videos to learn the concepts and notes to quickly revise the concepts. There are topic wise practice quizzes to cement the topic-wise learning. Once you complete all topics, chapter-wise assessments/worksheets are provided to check the chapter level knowledge and understanding. Detailed analytics help user understand their learning gaps and content provided can be used to fulfil the gaps and help user learn better.

9. Will EduSaksham still be useful if student hasn’t joined any coaching class?
Self-study and practice is a pre-requisite for excellence in learning. EduSaksham empowers students to do this and help them better plan their preparation. EduSaksham courses are designed with full content for learning any subject. Coaching class is not mandatory to join EduSaksham courses.

10. I am a teacher. How can EduSaksham help me?
Absolutely. EduSaksham can take away your headache of preparing questions as you can supplement your classroom teaching by asking students to revise and practice quizzes using EduSaksham. EduSaksham platform has syllabus mapped courses with videos, notes and practice questions and assessments which are fully solved. Teachers can also utilize online learning content from EduSaksham to explain the concepts or conduct quiz in the classroom, use questions to explain the concept to the students using practice quizzes, use EduSaksham course content to conduct flipped learning modules for students to drive more participation among students and run classes effectively, assign work to the students on the EduSaksham portal using the online courses, content and questions repository for reference in classes and use discussion forums within the platform to resolve all queries for students.

11. What are the content available for K12 segment?
We have content for Maths from class 3 – 10 and Science from class 6 - 10. Our course contents have video lectures, conceptual notes and worksheet for students. K12 content will also help private tutors use our course content to teach students and conduct quizzes and test student knowledge of a particular topic.

12. What professional courses for available on EduSaksham?
We have professional courses in VLSI domain. These courses will help final year students and working professionals to take up jobs in industry and help people learn new skills and update their skillset in industry.

13. How can I pay for EduSaksham?
You can pay for EduSaksham using a credit/debit card, net-banking, and using most online wallets. Select a course which you want to enrol and click on Buy now button. The website will ask your personal details and payment details. Once authorized, course access will be automatically granted to you upon successful completion of transaction.

14. What happens when transaction has failed but my account has been charged?
We offer complete transparent process. However, in case of any unsuccessful transaction where card is charged, please write to us on support@edusaksham.com and we will resolve the issue on the priority basis. You can also check with your back for any failed transaction, usually bank refunds the amount automatically in 2-3 working days. However, if transaction fails and your account is not charged, you can reattempt for payment and it will work successfully.

15. Is the fee refundable?
100% money back guarantee if you cancel within 7 days of your purchase. After that, there will be no refund of fee. Once cancelled within 7 days, we will deduct only the bank processing charges for the transactions.

16. What do I do in case I forgot my password?
You can use forgot password link to reset your password yourself. Once you click on reset password link, it will ask you to confirm your email id to send you the reset password link. Once link is received, you can click on the link in your email and reset the password to gain the access to the courses.

17. What shall I do if I have any queries in any of the courses?
You can raise your query on the discussion forum. Our academic team will revert back with the resolution within 24 business working hours (excluding any national holidays, office closure due to any unforeseen circumstances).

18. If I face any problem while using EduSaksham, how can I get it resolved?
You can directly contact us in case you face any issues. You can email us at support@edusaksham.com. We will revert back within 24 business working hours (excluding any national holidays, office closure due to any unforeseen circumstances).